Frequently Asked Questions

Standard delivery is 48 hours. We offer 24-hour and 12-hour rush services for urgent applications. You'll receive email updates at each stage.

We use ATS-compliant formatting (no tables, headers, or graphics that confuse robots), strategic keyword placement based on your target roles, and proper section structure that ATS systems can parse correctly.

We focus on achievement-driven content with quantified results, clear visual hierarchy for 6-second scanning, compelling professional summaries, and industry-specific language that resonates with hiring managers.

Absolutely! Starter includes 1 free revision, Professional includes 2, and Executive includes unlimited revisions for 7 days. We work until you're completely satisfied.

You'll get your CV in Word format (editable) and PDF format (for sending). Executive package also includes an ATS-optimized plain text version.

Yes! Professional and Executive packages include a cover letter template. Executive package includes a fully customized cover letter. You can also add this to Starter package for 100 GHS.

Yes. We use 256-bit encryption, never share your data, and delete all information after 90 days unless you request otherwise. Your privacy is paramount.

We offer a 60-day interview guarantee. If you apply to 20+ relevant roles and don't get interviews, we'll rewrite your CV for free or provide a full refund.

We accept MTN Mobile Money, Vodafone Cash, AirtelTigo Money, bank cards (Visa/Mastercard), and bank transfers through our secure Paystack payment system.

Yes! Our Starter package is perfect for entry-level professionals. We know how to highlight academic achievements, internships, and transferable skills.